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My last blog . . . Last day in Jamaica, for now anyway. Bittersweet. I miss home, but have had such a rich and rewarding experience here that it will be hard to leave in the morning!

It has been challenging at times, and looking back it seems that the first and last weeks were the toughest. The first week, of course, because I was getting used to how to treat patients in this medical system. The last partly because I was, by that time, feeling homesick. The other difficulty was brought on by a discussion I had the end of the week prior with Dr. Ramos and I had some realizations about things I had been experiencing that for a while made me feel somewhat depressed. I had grown used to patients and their parents answering everything I said with “Yes Miss.” I tried my best to give education and explanations at the end of each visit and always ended with, “Do you have any questions?” Very rarely would anyone actually ask a question, and most times they would respond with a little giggle or chuckle, followed by “No.” I told this to Dr. Ramos, and he replied, “Well how can they ask a question when they didn’t understand anything you just said.” Excellent point. Even at home, at times it is difficult to explain to a parent what is going on with their child in terms they fully understand, trying to find the words in lay terms while trying to provide necessary education. But here in Jamaica, one also has to deal with a language barrier. Even though I have gotten better at understanding the mix of usually broken English and Patwa that most people speak, I also ask them when I don’t understand. Could they repeat, or tell me in a different way. But rarely would a parent ask me to do the same. I shouldn’t have assumed they could understand my English. I came to realize that just because they did not have questions or nodded their heads and said, “Yes Miss,” in a lot of cases it probably had nothing to do with whether they actually understood or not. Here what a doctor says goes, and most Jamaicans would never speak up to say they couldn’t understand me. There is also the aspect that it seems that a lot of time the people just don’t listen to what you say. I would be asked a question, and then as I proceeded to answer they would either start talking about something else, or a few times get up to leave the office. Anyway, after I realized all this about 3 weeks into my time here, I felt a bit helpless, wondered how much good I had been doing besides just writing a prescription when needed. When a mother comes in with her baby worried because that baby is having reflux (that is not in need of medication), the whole key is helping her to understand what is happening to her baby and why and when it will get better. That is whole idea of reassurance for me, education is the biggest part of it, knowing what is “normal” and what is cause for concern. But after a couple days, I just accepted that this is part of learning and part of working in an unfamiliar culture. It has been an amazing learning opportunity. I hope I can take this experience and become a better listener and a better educator for all people. It has been a very important lesson for me.

Overall, I hope that this whole experience will make me a better clinician in all aspects, as well as improve my cultural competence. I am truly grateful for the opportunity!

I encourage other physicians and health professionals to take advantage of this opportunity as well. The Issa Trust Foundation has room for 2 physicians here all year round! It would so wonderful if there were always pediatrians here, a consistent presence to serve the children here so they receive appropriate follow-up and care. You will be challenged, you will have fun, and you will leave feeling rewarded. The accommodations here are out of this world! You will have a lot of time for fun and relaxation in return for all the hard work you do during the week. Please, take advantage of this exciting opportunity to become a better clinician while helping the children of St. Mary and Portland!

So a HUGE thank you to everyone at the Issa Trust Foundation, all the many physicians and nurses I had the pleasure of working with here in Jamaica, and to my home program for allowing me the time to have this experience! I plan on coming back soon . . .
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Dr. Arleen Haynes-Laing, a past volunteer coming to us from CHOP and is from Jamaica said that Black Dressing is a local poultice/wound dressing that’s used for infected wounds. Can be bought in store (don’t know) how it’s made but it smells “tarry” and is black. Families swear it works well. Another name is used for this dressing is “Heal and Draw.” It heals wound while it draws out the pus.
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I’ve just finished my 3rd week here in Jamaica, and it was the busiest yet! Post Maria had so many Pedi patients, I saw 30 on Tuesday, and even had to give 5 extra back to A&E! It was an exhausting week, but full of so much great learning and good challenges.

One thing I’ve had to get used to here is that I am always “Dr. Westman,” not “Amy,” at least at the hospital. I come from a laid back California Pediatrics program where I am on a first name basis with everyone in my program, from interns to attendings and administrators. But here in Jamaica, it is more formal. A doctor is always “Dr. . .” and a nurse is always “Nurse . . .” The other doctors and even the interns introduce themselves as “Dr . . .” and I’ve noticed that even when they drop the doctor part, others refer to them by their last name only.  So now I’ve grown used to introducing myself as Dr. Westman, but it still feels strangely formal!

Another things that just goes with the territory here, and I presume for all global health rotations or missions, is that you just need to relax and go with the flow. Things are not a tightly regimented and scheduled here as in America, but everything gets taken care of in the end. The patients show up at 8am and register first come, first serve, but will wait all day to be seen, no appointment times. You, as a volunteer here, will always have someone to drive you to and from the hospitals and clinics, but it may not be the same person and they may not pick you up at the expected time. But you will get there and back safely! The doctors mentioned in the orientation packets may not be around, but there is always someone there to help with any questions. Even if there aren’t many clinic patients one day (my wide range has been from 2 to 30, but on average about 20), you can always find other ways to help out like seeing patients in A&E. Just go with the flow, and everything will work out. One of the big things I’ve learned in my time here!

One piece of advice for anyone else coming here to work, is to really brush up on your IV placement and blood drawing skills if its not one of your strongest areas. I have never really been very good at placing IVs in small children. While my home program of course has requirements and time built into our training so that we learn how to do this, there has never been much pressure to get really good at it, since there is always a nurse or phlebotomist to do these things for you. Since I don’t naturally love putting in IVs like some other residents, I haven’t perfected the skill. In Jamaica, however, the doctors draw all of the blood and place all the IVs, so I’ve actually gotten much better over these past few weeks by necessity! I was also surprised to learn, that the GPs here, although I knew they saw all ages, actually do some surgeries as well. One doctor at Port Maria said he will do “simple” procedures like appendectomies or inguinal hernia repairs himself, but prefers to only assist on more difficult operations like a biliary atresia repair. He has of course received specific training in surgery as part of his medical training, but I was impressed. At least I can do my own I&Ds and laceration repairs!

For my last comment this week, I wanted to mention every Jamaican’s apparent love for and confidence in diphenhydramine, or DPH elixir as its called here. Anytime a child has a cold, the parents demand DPH elixir. When I ask if it helps, they will either say, “I don’t know, you’re the doctor,” or they will admit that it isn’t helping the child’s cold symptoms, but they still ask for it. Many parents here really want you to give them a medicine for their child even if its just a virus, and are not as much into supportive care like bulb syringes and humidifiers, partly because they do not have access or the funds for such things. I have come to appreciate the usefulness of diphenhydramine at home, great for allergie reactions, nausea, and insomnia, but never though of using it for a cold! I do suppose it is safer than most “cold medicine” mixtures that many used to give their kids.

Oh, by the way, I’m still trying to find out what is actually in the “black dressing!” I know it is not as widely used any longer here in Jamaica, but I’m still curious. A google search didn’t help very much, and I keep asking every doctor and nurse I come into contact with, but no one yet has been able to tell me what’s in it! It just keeps me interested, but I think I might have to just let this one go!
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To introduce myself, I am Amy Westman, pediatric resident from Kaiser Permanente in Oakland, California. I am now 2 weeks into my month long rotation here in Jamaica! I decided to come here for my global health rotation because a couple of residents from my program had already some here and had told me what a great experience it had been for them. Hi Thao and Chung!

I am having a great time here and learning a lot! What a 2 weeks it has been! Its been hard coming from working in the American medical system to working here in the Jamaican medical system, but it is getting easier everyday. I’ve had the opportunity to see many patients and work with many wonderful physicians here. Our goals as physicians both here in Jamaica and back in America are the same, to do what is best for our patients, we just get there in different ways sometimes.

My weeks begin at Port Maria Hospital in the clinic area. Here generally kids that have shown up for regular clinic that day get funneled to me, or are sent from A&E (the ED), lots of general complaints. The first patient the A&E doc sent me was a consult to rule out leishmaniasis. What do I know about leishmaniasis? I work in California! So I said, “Give me  a minute,” got out my atlas of tropical diseases, and read up quickly. Then I was able to say with some certainty that the child did not have leishmaniasis. But that’s how a lot of my experiences here have been, learning through doing and seeing. I have seen the typical childhood problems that I see so often at home: asthma, eczema, otitis, pharyngitis, and cellulitis. I have also seen things that I have never seen at home, but now have seen several times and feel confident in my diagnosis, such as miliaria crystallina. So many babies at their well checks have developed it here, and at first I wasn’t sure what I was seeing, but after looking it up on the internet (at night after clinic – no wifi or computers there) and seeing it over and over again, I can now confidently tell parents what it is and offer reassurance.

I am also visiting Annotto Bay Hospital in the middle of my weeks. There I see patients and participate in ward rounds, as well as being in the pediatric clinic where I see kids with problems that are followed by the pediatrician there, Dr. Ramos, and the physicians working there with pediatric experience. More asthma, anemia, and some follow-ups post discharge from the hospital. On the inpatient side the majority of the patients I’ve seen have been neonates with suspected sepsis or risk factors. Since it is very difficult to get cultures here (they must be sent to Kingston and most of the time never make it there due to transportation problems or make it there too late to be useful for making treatment decisions), most babies with any suspicion, those who would bet a 48 hours rule out in the states, get a full 5 day course of IV antibiotics and then are sent home on orals.

On Fridays I make the 2+ hour ride (thanks meclizine!) to Port Anotonio Hospital in the parish of Portland, where I visit the wards and then go to clinic. Here they do not have a pediatrician at all, but the general physicians round on the patients on the ward.

In general, most physicians here have been very helpful in offering assistance with navigating the health system here. Where a specialist is available, what days they have clinic, etc. I always have a lot of questions!

There are so many interesting cultural things to be learned as well. I quickly heard about black dressing, which is tar based (but I’m still not sure of its other components), an all purpose salve for infections and the like. It took me a while to figure out what the mothers were talking about when they said the baby had “coal” (not sure how they spell it!) in his emesis or diarrhea, now I think they mean mucus. I ask my patient’s parents a lot of questions about things like this as you can learn so much from them about attitudes toward health and nutrition and home remedies used.


When you have off time, which is every night and the weekends, it is wonderful to be at Tower Isle where you always have great food and entertainment, and can always relax on the beach and read a book, as I so often do after work. There are so many opportunities for trips outside the resort if you wish to join them. It has taken me a while to get used to people serving me everything and always asking me if I need anything here at the resort, but its a nice time to relax and enjoy you’re time off. A sincere thanks to the Issa Trust Foundation and Couples for giving me this opportunity to come and serve the children of Jamaica and learn so much from the people and my patients here! It has been amazing thus far, and I am so looking forward to my next 2 weeks with the adventures and learning opportunities they present.

Stayed tuned .  .  .
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Well, today was my last day of what has been a memorable experience volunteering in Jamaica. I spent the morning in Port Maria seeing children for various urgent care issues. At the end of my brief time here, I’m a little more comfortable with the Patois (although I had to break down and call in a nurse to interpret for me today). I know to ask the nurse for the “docket” not the “chart”. I also know to take a minute, as I’m looking into a child’s mouth, to lecture every parent about brushing or wiping down teeth before bed and limiting box juices (I’ve seen so many rotten primary teeth, it makes me sad).

On that note, I’ve been so impressed at the high prevalence of breastfeeding here. Nearly every mother of a newborn child breastfeeds, popping the breast out so comfortably, it makes me blush in my Western prudishness. But I’m so proud of them. True, a large part of it is due to necessity and limited economic resources to purchase formula; but I commend them all the same.

Aside from clinic, I’ve enjoyed seeing parts of Jamaica that I had not seen before on my previous visits. For one, the drive to Port Antonio is nothing short of breathtaking. On the drive back the hotel on Friday, it had just finished raining as we were driving through the hills along the coast, and the sun shown brightly making every color so brilliant. Green-golden palm trees were glowing; the red flowers on the tops of trees glistened. The painter had come to accentuate the clouds in the sky with specials tones of blue and the Caribbean sea itself sent sapphire jewels crashing on the rocky shores. Have you ever been to someone’s amazing house and looked around you with awe and a little bit of envy? I glanced at my driver, wondering if he took all this beauty for granted as he traveled up and down the coast daily.

Enough waxing poetic, so in my first post, I had mentioned that I was not a frequenter of all-inclusive resorts but that I had come to understand and appreciate their appeal to so many people. A short while after I wrote that, one of my best friends asked me if I had “converted”. I told her that I’d have to see. So after my two weeks here at a beautiful resort in a beautiful country I have to qualify those earlier statements. I missed the spontaneity and adventure of my typical holiday. After a few days, I had to take a route taxi into town to soak up some local flavor. It was a great trip away and I got to stop by the grocery store to pick up some packets of the delicious corn meal porridge, laced with vanilla and nutmeg, that the resort has been serving up for breakfast. My 2 yr old son is going to love it.

OK… I’m signing off. I hope to do this again someday. I certainly encourage people to take ISSA up for the adventure! It’s a win-win.
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On my first day in Port Antonio last week, I had seen a child in clinic who was referred to me because he was “malnourished”. While he didn’t meet a clinical diagnosis of marasmus or kwarshiokor (two different types of severe malnutrution, sadly common in some parts of the developing world) he was certainly not hitting his goal weights. To translate, as I told the mom, while he was as tall as more than half of the children his age, he weighed what the average child should weigh at 8 months of age…and he was nearly 15 months old. Not having any evidence of chronic infection, illness or heart disease, from the history and physical I was reasonably comfortable in my assessment that it was a problem of inadequate nutrition….but mom was young and it nagged my internal (“ain’t right”) barometer that she insisted she was giving him 4 cups of milk a day, sardines and porridge and he was eating it with no problem. That day being my first day as a clinician in Jamaica, I wasn’t too sure what to do with him not being severely malnourished and stunted, but not well enough to send out the door without me feeling at all concerned. After writing for multivitamin supplements, I referred him to the Child Guidance Clinic to find assistance obtaining nutritional milk-based supplements (that mom couldn’t afford herself) and asked mom to follow up every two weeks for weight reassessment. But something about the kid has been gnawing at me for the entire week I’ve been here and after discussing with Dr. Ramos, the local pediatrician, in clinic yesterday, he reassured me that it would be appropriate practice to admit the kid for high-calorie diet and social work consultation. Just like I would in the US for a kid who was failure to thrive.

In my time here, frankly, I’ve been trying to grasp, as a clinician, what is common practice, what would be overly conservative, what is appropriate utilization of resources. I didn’t (and still don’t) have a good sense of the epidemiology of moderate malnutrition here or it’s management and I wrongly assumed that since I was Jamaica, maybe this problem was seen too often to admit all the kids who walked up with growth problems; that outpatient management was a necessity of constraints in available resources–even in the setting of a positive “ain’t right” test. I’ve been trained that when the “ain’t right” test is positive, a good clinician should step back and reassess, questioning a diagnosis until the “ain’t right” feeling is gone. Also, in my short time here, from my perspective as one new to practicing pediatrics in a developing country, I’ve actually appreciated the notion that it is important to manage conservatively at times. Frankly, the odds of seeing a “bad case” is considerably higher here than at home in the States.

Anyway, I made a call to a friend I’d made in administration at Port Antonio –Mr. C.–in the late afternoon yesterday, telling him about the child. And miraculously, this morning the child was waiting with his mom at the clinic to see me. I explained to the mom my plan to admit him and draw labs, she seemed fine and I felt so much better knowing that he would be under close observation for at least the next 3 days for a calorie count. I’m grateful to my Jamaican doctors-colleagues and other hospital employees for their graciousness and cooperative spirits along this brief journey of mine.

Ah, and a funny story. So I had another frustrated mom presenting with a child with tinea versicolor today. (You know, if anyone wants to make his fortune in the tropics, they would invent a potion that eradicates this fungus in days). By this time, after a week, I’ve already gotten used to my Jamaican patients with their lyrical histories and colorful interpretations of the natural world. So as I was going through my third iteration of why I wasn’t going to prescribe her child an oral medication, these words popped out of my mouth: in my best Jamaican accent, I said, “Miss, it’s like trying to shave a goat by having him swallow the razor….it just don’t work like that.” Any other patient in the States would probably have looked at me like I had gone crazy. But this woman looked at me like she was satisfied with that answer…and stopped harrassing me about the orals.

LOL.
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Apart from missing my family tremendously, I’ve been having a great time volunteering in Jamaica so far. On Friday was my first day going to Port Antonio and I’ve spent the last two days in Port Maria.

The patients and their parents have been very polite and grateful to me in general. I did see a mom today in Port Maria though who was frustrated at the tinea versicolor on her son’s chest and back which seemed to keep coming back despite her treatments and visits to the clinic. Her son had a classic rash. After giving her some selenium sulfide and some clotrimazole, she wanted oral medication which I didn’t feel was indicated. I did my best to explain that it can be a very frustrating problem in Jamaica as well as in the US. She was the exception though. Another parent totally made my day when he returned with his daughter today to bring me a bag full of ripe ackee fruit, freshly picked green bananas and plantain. I had seen his daughter in clinic the day before and she looked much better (OK, so she had a viral illness and got better on her own…fine). I was so happy, thanked him profusely. Unfortunately since I’m staying at the resort without any kitchen facilities, I had to give away my fruit to the nurses who were working with me.

Practicing medicine in a foreign country has its many rewards but also quite a few challenges that one can’t readily appreciate. There are different home remedies, different names of body parts, different perceived etiologies of disease and conditions that can totally throw you off while you’re talking to a patient. For instance, who knew that toilet paper can cause a vaginal infection or that a rubber band can give a child fungus in the hair? Plus, I’ve been totally inundated with all sorts of rashes that I would have been quick to refer to a dermatologist at home in the US. On top of that, there’ve been cases of measles in the area so I’ve been on the lookout for those potential cases as well. Luckily, the health department here has a rockin immunization program and parents are serious about giving their children shots.

Even as I say this, there is one similarity that I was surprised to find here in my rural clinic experience—pharm reps! Yes, I actually got approached with gifts and flatteries by a Jamaican pharm rep who handed me a printed bag, a pen, and a little speech on some new cough syrup for children…I was quite tickled about it. I actually would have appreciated a good ol’ Pharm lunch though—I was getting hungry. Too hungry and not enough energy to go into how I will be following my AAP recommendations and not prescribing cough syrup to children under 6, thanks very much.
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It’s been less than 24 hours that I’ve been here, but I thought a blog about my first impressions would be useful, especially for future volunteers.

Before that though, a snippet about me. My name is Maureen Ben-Davies. I finished my pediatric residency at the University of Chicago this past July. Currently, I’m a primary care research fellow at my alma mater, the University of North Carolina at Chapel Hill and pursuing my masters in public health at the Gillings School of Global Public Health. I have travelled to Jamaica many times before on vacation and for my wedding, which is why I can’t believe I had the good fortune of finding an organization which would allow me to put my skills to use and “give back” to a country that I’ve loved for a long time.

I’ve never stayed a Couples resort before–or any other all-inclusive for that matter. My husband and I have prided ourselves on traveling “off the beaten path” when we venture abroad and everytime we’ve stayed here in Jamaica, we’ve chosen smaller hotels with few amenities so it’d force us to meet locals and feel like locals. That said, Couples is a really nice place. I’ll say that on our previous vacations here, we’ve found it hard to “do nothing” for more than three days, then we get bored. There is no reason for you to feel bored here. You can be as idle or as busy as you like. Today was a day off for me to get acclimated so I went on an orientation for new guests and was blown away by how many activities you could do. Call me naive, but I was like “this is why people keep coming back to all-inclusives…This is sweet.” Not as cheesy as I thought it’d be either. I’ll see if I have time/energy after volunteering to take advantage of some of the resources. The staff have been amazingly helpful, friendly and resourceful.

The bag that I picked up from reception containing my laptop and pre-paid cell phone was very handy. I wouldn’t have stressed about what kind of walk-around bag to use if I’d known this would be available. It has everything that you need to get started seeing patients: laptop, mouse, latex gloves, reflex hammer, a print out of the ISSA Trust Foundation mission orientation manual that had the contact numbers for everyone, a medication formulary print out. All I need to add is my otoscope/ophthalmoscope, stethoscope and pen and I’m good to go! Also, the villa that I’m staying at has many useful handbooks that I didn’t even think (or have room) to pack! Harriet Lane, Handbook of Medicine in Developing Countries, Atlas of Pediatrics in the Tropics, the AAP Red Book.
…Oh! No need to pack a water bottle either; the resort gives you a very durable plastic one with a clasp to hook it onto any bag you’re carrying…super handy!

Tomorrow is my first day and I’m going to Port Antonio, it’s a long ride, about 2 hours so it should be a pretty long day.



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When I think of some of the challanges I have recenntly faced…
  1. I am thankful for the sun, the ocean, the sand, good food and drink. Oh yes, and Skype!
  2. I, for one, am also thankful for nurses drawing blood, but since we draw our own here, I am thankful that I still remember how.
  3. I am thankful for transdermal bilirubin devices. These would have made managing several of the patients this week (inpatient and outpatient) more efficient. Tempermental lab equipment makes bilirubin a send-out lab, of course when least convenient. Since bili lights are limited and the bulbs do not last forever, transdermal bilis could be quite cost and resource effective.
  4. I am thankful for urinalysis and urine dips being completed the same day. It was frustrating to evaluate for UTI when it took two days to determine whether or not leukocytes and bacteria were present. I’m still unclear as to why this happens here because the dipsticks are the same that we use.
  5. Mostly, though, I am thankful for the opportunity to volunteer in Jamaica. The relationships and experiences here are priceless ones. I am defineately more savvy that when I first arrived.
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One of the great things about being here on the resort is having so many of the things that I love to do right here in one place. After work, on most days I immediately change clothes and hit the tennis court. My game has much improved! On the weekends, its water sports and napping on the beach. Now I will say this, I am a whole lot more tired that I was back in the States but not for the reasons you might think. Basically before work in the mornings Amanda and I have been hitting the gym. So after tennis in the evening, I’m uttery exhausted! Why so much in one day you ask? Well around here there’s way too much great food (and beverage) around in one day. So the choice is clear, burn calories or buy new clothes!
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