Jamaican-owned hospitality group Couples Resorts has announced the launch of the Couples Resorts Community Disaster Relief Fund to assist employees and nearby communities recovering from the destruction left by Hurricane Melissa.
“For more than 45 years, this has been a proudly Jamaican, family-run brand. When our community is hurting, we feel it deeply,” said Abe Issa, Deputy Chairman of Couples Resorts. “While we’re grateful our resorts were spared major damage, many of the incredible people who make them special have experienced real hardship. Through the Issa Trust Foundation, we’re committed to helping them recover and rebuild their lives.”
Although the company’s properties avoided major damage and are set to reopen on December 1, many of its team members suffered severe personal losses. The fund—established through the Issa Trust Foundation, the nonprofit arm of Couples Resorts—has already raised more than US$300,000, including a US$100,000 contribution from the company itself.
“For more than 45 years, this has been a proudly Jamaican, family-run brand. When our community is hurting, we feel it deeply,” said Abe Issa, Deputy Chairman of Couples Resorts. “While we’re grateful our resorts were spared major damage, many of the incredible people who make them special have experienced real hardship. Through the Issa Trust Foundation, we’re committed to helping them recover and rebuild their lives.”
The fund will directly support staff and families with housing assistance, essential supplies, and rebuilding efforts. Current relief measures include:
- Distributing care packages with food, water, and other essentials
- Providing temporary housing for more than 100 displaced employees
- Guaranteeing payment of wages for at least the next four weeks
- Offering repair and rebuilding assistance for damaged homes
- Partnering with World Central Kitchen, local suppliers, and water providers to deliver critical resources
“We’ve been deeply moved by the compassion shown by so many,” said Diane Pollard, President & CEO of The Issa Trust Foundation. “It’s a reminder of how much Couples Resorts means to people who want to give back. This is just the beginning—we still have a long way to go, and every contribution helps a family get back on their feet.”
Donations can be made at IssaTrustFoundation.com, with 100% of proceeds directed toward relief and recovery efforts.
While final damage assessments continue, Couples Resorts has temporarily paused guest arrivals to prioritize safety. The company plans to resume full operations on December 1, 2025.
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